Lake Charles Memorial Hospital
Lake Charles, LA, USA
DESCRIPTION OF POSITION: The PBX Operator operates multi-position switchboard to relay incoming and outgoing calls. Performs miscellaneous communications and clerical duties. Operates radios, beeping and paging systems. Operates mutual aid radio and monitors emergency codes. RESPONSIBILITIES AND DUTIES: Answers all incoming calls and relays to proper stations. Direct callers in need of language line assistance. Monitor generator, fire and medical gas panels for trouble and report to maintenance/ security. Answers questions of callers according to hospital policies and regulations. Monitor Metasys system for alarms and alerts. Notify proper department. Routes call to proper departments, personnel and patient rooms. Pages authorized personnel over intercom system. Makes necessary announcements regarding visiting hours and other notifications (announces Codes). Acts as information center for visitors and outside callers when auxiliary workers are off duty. Responsible for documenting...