620 patient representative jobs found

How You’ll Help Transform Healthcare: Serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction. Problem solves with patients and families to help diffuse/resolve potential problem situations within the Emergency Department. This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel. Facilitates a positive Emergency Department and patient experience by serving as a patient liasion, discussing quality of care, and fostering communication between patient and medical personnel. The Patient Representative will work collaboratively with medical personnel to determine the optimum patient care plan and ensure the best possible outcome for patients and families. Promotes a professional atmosphere in the Emergency department as well as focusing on excellence in patient care and...

Patient Representative/Biller is responsible for balances due from patients, insurance carriers and third party payers. Candidate will collect patient payments set up payment plans and payroll deductions from team members, follow up on outstanding insurance denials, work claim error in the clearinghouse system and post patient and insurance payments.   Responsibilities: Accurately posts payments and creates payment plans for upcoming services and/or outstanding balances. Regular attendance and punctuality for scheduled shifts. Reviews balances and communicates to patient and other affected parties about outstanding balances. Accurately posts payments and creates payment plans for upcoming services and/or outstanding balances. Reviews balances and communicates to patient and other affected parties about outstanding balances. Assists patients in resolving account questions and concerns. Responsible for coordinating and completing financial...

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases....

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases....

Patient Representative/Biller is responsible for balances due from patients, insurance carriers and third party payers. Candidate will collect patient payments set up payment plans and payroll deductions from team members, follow up on outstanding insurance denials, work claim error in the clearinghouse system and post patient and insurance payments.   Responsibilities: Accurately posts payments and creates payment plans for upcoming services and/or outstanding balances. Regular attendance and punctuality for scheduled shifts. Reviews balances and communicates to patient and other affected parties about outstanding balances. Accurately posts payments and creates payment plans for upcoming services and/or outstanding balances. Reviews balances and communicates to patient and other affected parties about outstanding balances. Assists patients in resolving account questions and concerns. Responsible for coordinating and completing financial...

Job Summary:## Facilitate # coordinate communication between patients, family members, or their appropriate surrogate decision makers # CaroMont Health to provide support # guidance for issues involving patient complaints, grievances, # potential risk exposures. Serve as a resource and provide guidance for patients, families, and appropriate departments throughout the organization for successful resolution of issues # concerns. Proactive identification of actual or suspected issues or events, in the earliest stages to provide clear communication, guidance, # support for complaint resolution # risk mitigation. Coordinate # participate in grievance management to include appropriate communication # documentation of the grievance per Complaint Management System policy. Qualifications:# Associate degree with at least 2 years of relevant experience in healthcare, human services, or related field required. North Carolina Notary Public eligible with completion of requirements within first...

Job Summary: Hospital outpatient services and/or department customer service representative. Performs inpatient/outpatient/clinic/contract registration functions in accordance to hospital and department policy and quality standards. Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. Performs all duties related to insurance verification, insurance notification, insurance pre-authorization, patient responsibilities, patient identification in accordance with hospital and department policies. Performs all duties related to hospital safety codes and standards in accordance with hospital and department policies. Routinely performs job duties not related to patient registration in conjunction with other departments throughout the hospital. Will have working knowledge of several computer applications used by hospital and department: call schedule, hospital intranet, insurance web-sites, phone system, safety systems,...

JOB SUMMARY Patient Services Representative Lead perform a variety of clerical and administrative tasks in accordance with clinic and hospital policies and protocols, as well as federal, state, and local regulations applicable to the clinic, including absolute confidentiality of all patient related information in compliance with HIPAA guidelines. This position is responsible for all aspects of patient registration, patient scheduling and clinic office related tasks outlined in the essential functions below. Additionally, this position is responsible for effective communication between healthcare providers, staff, patients, pharmacies, and other healthcare offices via oral and written communication and documentation. This position requires daily collaboration with all Gritman clinics, staff from other departments, and other healthcare offices to achieve success and support the values and the goals of the organization. The below Essential Functions are subject to change based...

The Patient Access Representative registers, schedules, and performs related processing duties for all patients being served by respective clinic.  Duties are done in Practice Management and EMR system as appropriate.   As a member of the clinic team the patient access representative is trained in performing a wide range of skilled administrative and clerical duties. EDUCATION : High school diploma or equivalent required. Knowledge and training in medical terminology, keyboarding, and computer skills preferred. Basic skills in Microsoft Office preferred. EXPERIENCE: Previous experience preferred in the areas of scheduling. Computer literacy, required. KNOWLEDGE AND SKILLS: Broad range of administrative and technical skills in the context of the healthcare environment. Impacts activities in other work areas on a frequent basis and contributes in multiple work areas. Make decisions based on departmental policy. Demonstrates critical thought process and can work independently....

The Patient Access Representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate. As a member of the clinic team the patient access representative is trained in performing a wide range of skilled administrative and clerical duties. EDUCATION : High school diploma or equivalent required. Knowledge and training in medical terminology, keyboarding, and computer skills preferred. Basic skills in Microsoft Office preferred. EXPERIENCE: Previous experience preferred in the areas of scheduling. Computer literacy, required. KNOWLEDGE AND SKILLS: Broad range of administrative and technical skills in the context of the healthcare environment. Impacts activities in other work areas on a frequent basis and contributes in multiple work areas. Make decisions based on departmental policy. Demonstrates critical thought process and can work independently....

POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Responsible for scheduling complex, and specialized procedures across multiple EMR modules/platforms (i.e., Surgery, Interventional Radiology, Recurring Services, etc.) and coordinating multiple resources for patient services. Will also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. Fully competent at...

POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. DUITES: 1.Engages patients throughout the registration process to create a welcoming and positive patient...

How You’ll Help Transform Healthcare: The Patient Access Representative is responsible for correct registration, insurance and benefit verification, financial requirements and functions related to patient intake. Duties include, but are not limited to, the following: Serves as primary patient contact for registration, a broad range of payer benefits verification and authorization. Integrates the functions of registration, benefits verification, payer authorization and payment arrangements. Assesses patient's financial needs, assists patient with insurance and financial questions, and if appropriate; advises on payment options and available Carilion and community assistance. Monitors work queues and reports to ensure all insurance, demographic, and eligibility information is obtained and entered accurately in accordance with established policy and procedure. Ensures patient signatures are obtained on all required documents. Serves as resource person for patient, physician, office...

The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters accurate patient demographic information into University Hospital computer system and obtains signatures on all required documentation. Confirms required insurance precertification, authorization and documentation is obtained for billing and medical record processing. Ensures compliance with insurance, State and regulatory guidelines are adhered to. Notifies patients of University Hospital policies in reference to patient care. Provides excellent customer services which ensures patient satisfaction. Performs all duties in accordance with University Hospital Policy and Procedures. High School Diploma or equivalent required. Three (3) years of clerical...

Position Title: Senior PSR - Patient Services Representative - SCC Patient Services Clinic Department: SCC Clinic Patient Services Job Description: General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for completeness...

Patient Access Representative DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES: Greets all customers in a professional and friendly manner. Employee’s body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the correct area. Ensure patients receive a timely registration and typically do not exceed 15 minutes as to keep the patient flow moving thru the area, this also ensures that the clinical schedules are not affected by registration processes. Collects updated demographic information and accurately codes information on all patients, including but not limited to: contact numbers, emergency contact, mailing address, Living Will information, email address, marital status, Patient Type, Point of Origin, Service, Arrival By, OP Location, Visit Status, Insurance Payer, Insurance policy and group number, insurance subscriber, Physician, and occurrence Codes. Employee completes patient estimates using...

Job Summary: As a Patient Access Representative, you will play a crucial role in providing exceptional customer service to patients and their families. You will be responsible for assisting patients with the registration process, verifying insurance information, and collecting necessary signatures and documents to ensure a seamless admission or registration process. Your attention to detail and ability to communicate effectively with patients and healthcare professionals will contribute to the overall success of our healthcare facility. Responsibilities: - Greet and assist patients and their families in a friendly and professional manner - Complete the registration process by gathering and verifying patient information, insurance details, and necessary signatures - Review and update patient demographics and insurance information in the system accurately - Answer patient inquiries regarding admission procedures, insurance coverage, and financial obligations - Collaborate with...

POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. DUTIES: Engages patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitor to promote positive patient experiences. Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines....

POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Responsible for scheduling complex, and specialized procedures across multiple EMR modules/platforms (i.e., Surgery, Interventional Radiology, Recurring Services, etc.) and coordinating multiple resources for patient services. Will also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. Fully competent at...

POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards. ESSENTIAL FUNCTIONS: 1 - Engages patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitor to promote positive...