706 patient representative jobs found

Responsibilities The primary purpose of the Patient Representative position is to promote patient satisfaction with University Hospital services through information and effective communication between patients, family members/significant others and staff. Acts as a liaison between patients and family members/significant others to ensure optimum satisfaction with services. Proactively works to prevent complaints and grievances by serving as a consultant to other departments/areas and advising of the most effective ways to promote patient satisfaction and address and/or resolve patient dissatisfaction. Qualifications Bachelor’s Degree, preferably in the behavioral or social sciences, plus a minimum of two (2) years of experience in a customer service or healthcare-related field with direct patient contact. Ability to communicate effectively both verbally and in writing. Must have excellent customer service skills including the ability...

Responsibilities The Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members. This position will capture feedback through proactive patient rounding and serve as a lead to Patient Representatives. This role involves training new staff, providing guidance, and mentoring team members. Senior Patient Representative utilize resourcefulness, interpersonal communication skills, and service recovery methods to address complaints, and grievances. They support families in crisis through effective communication and information sharing between patients, family members, and staff. They proactively work to prevent complaints and grievances by consulting with other departments and advising on the most effective ways to promote patient satisfaction and resolve patient dissatisfaction. Qualifications Bachelor’s Degree, preferably in the behavioral or social sciences, plus a...

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases....

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases....

Job Summary: The Patient Access Representative is a critical role responsible for ensuring a seamless patient experience from pre-registration to main registration. This position requires a combination of strong interpersonal skills, attention to detail, and knowledge of healthcare insurance and financial processes. The Patient Access Representative will be the primary point of contact for patients, collecting necessary information, verifying eligibility, and facilitating a smooth transition through the registration process. Full time with benefits Monday-Thursday 8a-5p and Friday 7am-4pm Minimum Qualifications: EDUCATION: Minimum of high school diploma or equivalent advanced clerical training preferred. EXPERIENCE: Minimum of one year of experience in healthcare registration or customer service. LICENSES, CERTIFICATION, AND/OR REGISTRATIONS: None required EQUIPMENT, TOOLS, WORK AIDS: Copy Machine, calculator, fax machine, Meditech, Windows, credit/debit card machine, printer as...

Position Title: Sr. PSR - Patient Services Representative - Children's Neurosurgery Clinic Department: HB Children's Neurosurgery Clinic Job Description: Job Description General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects...

Position Title: PSR - Patient Services Representative - Children's Gastroenterology Clinic Department: Children's Gastroenterology Clinic Job Description: General Description: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for...

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Sanford Medical Center Fargo Location: Fargo, ND Address: 5225 23rd Ave S, Fargo, ND 58104, USA Shift: Varies Job Schedule: Part time Weekly Hours: 20.00 Salary Range: 16.25 - 23.00 Department Details Monday-Friday 4pm-8pm busy Radiology Department. Assisting with Radiologists. Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient...

Employee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Position Summary: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Responsible for scheduling complex, and specialized procedures across multiple EMR modules/platforms (i.e., Surgery, Interventional Radiology, Recurring Services, etc.) and coordinating multiple resources...

Position Title: PSR - Patient Services Representative - Oncology Clinic Department: SCC Breast Job Description: Shift: Full-Time, 8a-5p General Description: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for completeness and...

Position Title: PSR - Patient Services Representative - Internal Medicine Clinic Department: HB GIM/Medicine Specialty/Senior Health Clinic Job Description: General Description: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for...

Employee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Position Summary: The OP Rehabilitation Patient Services Assistant/Rehab Technician will perform administrative duties as it relates to clinical needs of patient care and the clinical staff. Daily, performs a variety of tasks related to patient needs and any relevant paperwork required to be completed in a timely manner.   The PSA is responsible for pre-registering patients, managing referrals, scheduling appointments, and completing paperwork related to medical record requests, and scanning into the appropriate systems.  Meet with patient or contact patient to confirm appointments and assist with paperwork as needed.  Coordinate/communicate with clinical staff to inform the provider of any authorization, limits, or infection control issues as appropriate.  Provides support in patient care and in carrying out...

PATIENT ACCOUNT REPRESENTATIVE EMERGENCY REGISTRATION Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community.  With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital.  Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors.  You will be providing care in a place in which you are personally connected, where the impact of your work...

Position Title: Senior PSR - Patient Services Representative - Transplant Clinic Department: Transplant Service Overhead Job Description: Job Description General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for...

Position Title: Senior Patient Account Representative - Revenue Integrity Department: OUHP Revenue Integrity Job Description: General Description: Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration. Essential Responsibilities: Patient scheduling Patient registration Review patient admitting records and extracts relevant information Records patient identification and demographic information in the computerized billing system Contacts agency representatives to verify type and extent of coverage. Charge entry Performs preliminary review of source documents to determine that...

Position Title: Senior PSR - Patient Services Representative - Stephenson Cancer Center - Norman Regional Department: Norman Porter - Medical Oncology Clinical Job Description: General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects...

Employee Type: PRN Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Position Summary:   The outpatient rehabilitation medical receptionist/technician is the first point of contact for the patient.  Essential responsibilities include, but are not limited to, greeting patients as they enter the clinic, answering incoming phone calls, scheduling patients, assist in the patient registration process, communication of benefit information, scanning patient documentation, collection of payments, and running reports indicated by managements.  Provides support in patient care and in carrying out therapeutic activities as directed by the therapist in a team environment consistent with professional practices and ethical standards.  Provides cleaning and preparation of treatment areas and equipment as established by the department.  Will have home facility assignment but remains ready to float emergency...

The Patient Access Representative is responsible for greeting incoming outpatient services patients and visitors, performing outpatient registration duties including entering pertinent patient information, explaining various registration forms, and verifying insurance eligibility for services while providing excellent care and service to patients, guests and fellow employees at all times. This position requires some independent judgment and a working knowledge of department procedures related to work performed to contribute to the efficient operation of the department Sioux Center Health has been awarded Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There’s a reason we are a recognized healthcare leader. Discover a Career of Faith and Healing: For over 70 years, Sioux Center Health has...

Employee Type: PRN Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards. DUTIES: Engages patients throughout the registration...

Position Title: Senior PSR - Patient Services Representative - Call Center - Stephenson Cancer Center Department: SCC Clinic Patient Services Job Description:  Hybrid: Combination of Work From Home and Onsite   General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers’ schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes...