458 patient experience representative jobs found

Patient Experience Representative serves as a liaison between patient and medical support staff. This position greets patients, instruct and directs patients and visitors, receives all co-payments/ payments, issue receipts, and handles medical records request and the faxing and mailing thereof.   Additional Responsibilities: Answering multi line telephones Takes messages, provides information and directs calls throughout the office Collects all demographic and insurance information on new patients with accuracy Updates demographic and insurance information when required Schedules and reschedules patient appointments as required Greets patients in a courteous and helpful manner Scans all medical charting information into computer to make available for physician viewing in a prompt manner Copy/print medical records and fax or mail as appropriate Open, sort and distribute mail Prepares daily payment packet for the Central Billing Office...

Patient Experience Representative serves as a liaison between patient and medical support staff. This position greets patients, instruct and directs patients and visitors, receives all co-payments/ payments, issue receipts, and handles medical records request and the faxing and mailing thereof.   Additional Responsibilities: Answering multi line telephones Takes messages, provides information and directs calls throughout the office Collects all demographic and insurance information on new patients with accuracy Updates demographic and insurance information when required Schedules and reschedules patient appointments as required Greets patients in a courteous and helpful manner Scans all medical charting information into computer to make available for physician viewing in a prompt manner Copy/print medical records and fax or mail as appropriate Open, sort and distribute mail Prepares daily payment packet for the Central Billing Office...

Interrelates with patients, families, representatives, visitors and staff to assess satisfaction and promotes positive care experiences. Serves as a trusted advocate and appropriately manages and resolves organizational concerns. The position collaboratively advances the promotion, implementation, and integration of strategies to improve care experiences. Responsible for performing job duties in accordance with the mission, vision, values of Holzer Health System, department objectives, and all other duties as assigned. Education/Work Experience: #####Bachelors degree in a related field (e.g. clinical area, healthcare or business administration, marketing, communications). #####3-5 years healthcare experience with 2 years in the acute and/or ambulatory care setting preferred. #####Strong interpersonal and communication skills; customer service skills; problem solving; planning and organizing; de-escalation and conflict resolution; professionalism; critical thinking; proficient in...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Radiology Scheduler DESCRIPTION OF POSITION: Under the regular supervision of the Radiology Diagnostic Chief Technologist, performs a variety of secretarial and clerical duties in the Radiology Department, utilizing knowledge of Radiology systems, hospital regulations, and interdepartmental functions. The main function is to provide Radiology scheduling. Must learn all of the Radiology procedures for scheduling purposes. Must learn the prep included in each procedure. The scheduler has to be competent in ICD 10 terminology for scheduling and pre-cert purposes. RESPONSIBILITIES AND DUTIES: Provides Age Specific Care For Patients Served. Communicates in Writing and orally Organizes Work and Demonstrates Accuracy in Typing. Practices Professionalism and Protects Patient Rights. Practices Information Management. Participates in Performance Improvement Controls Costs while still Satisfying Patients/Customers needs. Practices Infection Control and Safety Management The above statements...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Staff Nurse (RN) DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate. Collaborates with...

Emergency Department Technician DESCRIPTION OF POSITION: The Emergency Room Technician performs various patient care activities and related non-professional services necessary in caring for the personal needs and comfort of patients. Assists the professional nursing staff by performing any delegated duties, specialized procedures, and assists with care of seriously ill patients. RESPONSIBILITIES AND DUTIES: Under the direction of the Licensed Nurse provides physical patient care in a safe manner. Communicates abnormal variances of data (vital signs, pain, etc) to appropriate staff. Consistently utilizes basic decision making skills to complete routine tasks. Competently performs unit specific procedures. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION AND WORK EXPERIENCE...

JOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment. Physical This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal # soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems. JOB SUMMARY Greet patients and arranges for the efficient and orderly...

JOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment. Physical This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal # soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems. JOB SUMMARY Greet patients and arranges for the efficient and orderly...

JOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment. Physical Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal # soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems. This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. JOB SUMMARY Greet patients and arranges for the efficient and orderly...

JOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment. Physical Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal # soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems. This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. JOB SUMMARY Greet patients and arranges for the efficient and orderly...

Description Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health. The Billing Customer Service Representative will be responsible for: * Performing all required duties within the patient accounting system * Serving as a primary source for Customer Service assistance and ensuring customer satisfaction * Handling a high volume of incoming customer service calls in a call-center environment * Having a positive demeanor, good verbal and written communication skills, and professional in all aspects Salary range: $26.85 - $35.41 Hourly Qualifications We’re seeking detail-oriented, self-directed professional with: * Two years recent professional medical billing collection experience as well as two years of customer service experience * Working experience with Medi-Cal, Medicare, HMO, and...