65 administration operations jobs found in Waterville, ME

Patient Scheduling Representative - Pulmonology Waterville, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are offering an opportunity for a Patient Scheduler to join our team. The Patient Scheduler is responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. The ideal candidate is friendly and provides excellent customer service, creating a positive experience for patients. If you excel in providing excellent customer service, enjoy the challenge of connecting with patients and helping them feel heard and supported, this could be an excellent opportunity!​ Job Description: Coordinates the scheduling of patient procedures/diagnostics for assigned area or function. Schedules appointment times using computerized scheduling programs. Communicates with medical...

Medical Director - Elmwood Primary Care Waterville, ME Apply Job Summary: As a Physician in an affiliated medical practice, provides medical services to patients in an assigned area. Job Description: Elmwood Primary Care, a hospital-employed outpatient Family Medicine practice located in the lakes and streams region of Maine, is recruiting for an experienced family medicine physician and practice medical director. We are looking for an individual with a commitment to providing care to an underserved population, as well as a strong interest in team building, mentorship, and collaboration. The weekly schedule involves 24 clinical hours of direct patient contact, with the remainder of time dedicated to practice leadership and care coordination. Elmwood Primary Care has considerable behavioral health support, including a psychiatric nurse practitioner, a licensed clinical social worker providing counseling services, and social work services within the practice. We strive to improve...

Customer Service Representative - Accounts Receivable (Full-time) Waterville, ME Apply Job Summary: Are you an experienced Finance or Health Care Revenue Cycle wizard with a passion for problem solving and talking with a diverse group of people? MaineGeneral Health is looking for its next Customer Service superstar! This position is responsible for handling patient billing issues and resolutions. This may include setting up payment arrangements, providing price estimates, calling for collections and facilitating initial care concerns all while providing an exceptional patient experience. This team is incredibly supportive of one another and enjoys collaborating on problem solving, lean projects, and improvement initiatives. They are always willing to jump in and help with questions or concerns. The department leader is focused on staff engagement and eliminating barriers and obstacles so her staff can be successful. Sound like a great fit? If so, please submit your resume and...

Insurance Representative - Pre-Arrival Waterville, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. Our newly structured and growing Pre-Arrival unit has an exciting opportunity for a full-time Insurance Representative to join our team.. If you have a passion for service excellence…we want to hear from you! Job Description: Determines and verifies insurance coverage and coordination of benefits from all sources. Confirms insurance coverage and procedure. Determines necessity for pre-authorization and obtains authorization for scheduled procedures. Enters patient insurance, authorization, and order/rx information into the patient record and documents insurance coverage of services to be provided. Notifies...

Change Management Business Partner Waterville, ME Apply Job Summary: MaineGeneral has just successfully implemented the Workday for our HR, Finance and Supply Chain systems, providing a modern, one stop shop robust IT system. As we continue to enhance the Workday experience for our employees, we are looking for our next team member to provide the change management, training and communication needed to take us to the next level! Job Description: Key Duties & Responsibilities  This Change Management role is responsible for the on going development, implementation and evaluation of the required change management, communication, training and continual transition for new and enhanced initiatives of the Workday system.   Works with functional leads, and/or project managers to define specific needs, stakeholder groups and impacts required for end user success.  Works collaboratively with project managers and governance committees to integrate change management plans and...

Organizational Change Management Partner (Workday) Waterville, ME Apply Job Summary: MaineGeneral has recently implemented Workday for our HR, Finance and Supply Chain teams, providing a modern, one-stop shop robust IT system. As we continue to enhance the Workday experience, we are looking for a subject-matter-expert in change management to communicate, engage and train our employees and take us to the next level. Job Description: Responsibilities  Responsible for the on going development, implementation and evaluation of the required change management, communication, training and continual transition for new and enhanced initiatives of the Workday system.   Works with functional leads, and/or project managers to define specific needs, stakeholder groups and impacts required for end user success.  Collaborates with project managers and governance committees to integrate change management plans and deliverables and coordinate roadmap planning. Partners with communication, HR,...

Patient Access Rep - Imaging Dept Waterville, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our customers and caregivers. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We are offering a 32-hour position for an individual to join our team of Patient Access Representatives at our Imaging Department in Augusta. If you have a desire to make a difference with patients and their families, and you are dedicated to providing quality customer service...we want to hear from you! Job Description: Meets with patient or patient's caregiver to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement. Determines and...

Insurance Representative - Pre-Arrival (Full-time) Waterville, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. Our newly structured and growing Pre-Arrival unit has an exciting opportunity for a full-time Insurance Representative to join our team.. If you have a passion for service excellence…we want to hear from you! Job Description: Determines and verifies insurance coverage and coordination of benefits from all sources. Confirms insurance coverage and procedure. Determines necessity for pre-authorization and obtains authorization for scheduled procedures. Enters patient insurance, authorization, and order/rx information into the patient record and documents insurance coverage of services to be provided....

Patient Access Rep - Imaging Dept Waterville, ME Augusta, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our customers and caregivers. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We are offering a 32-hour position for an individual to join our team of Patient Access Representatives at our Imaging Department in Augusta. If you have a desire to make a difference with patients and their families, and you are dedicated to providing quality customer service...we want to hear from you! Job Description: Meets with patient or patient's caregiver to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement....

Human Resources Business Partner (3-6 months) Waterville, ME Apply Job Summary: Provides consultative services to recommend, design, and implement the organization's recruitment initiatives. Job Description: Works closely with leadership and third party administrators to determine business needs, priorities, issues, and opportunities.  Consults on the development, implementation, and management of strategies that advance the objectives of the business unit and the organization.  Provides coaching on the handling of complex recruitment issues. Identifies issues or trends that suggest changes to policies and procedures. Performs the responsibilities of the underlying position.  Apply Posted 30+ Days Ago Full time R3776 About Us State of Maine Covid-19 Vaccination Mandate As a licensed health care facility in the state of Maine, MaineGeneral Health must comply with the State's vaccination mandate for all health care employees. All MaineGeneral Health employees must be fully...

Patient Scheduling Representative (Pre-Arrival) Waterville, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We are offering a full-time opportunity for an individual to join our team of Schedulers. If you have a passion for service excellence…we want to hear from you! Job Description: Coordinates the scheduling of patient procedures/diagnostics for assigned area or function. Schedules appointment times using computerized scheduling programs. Communicates with medical and clinical staff to ensure availability of facilities and staff and intake preauthorizations at time of scheduling. Communicates with patients and/or their families, as permissible, to provide necessary pre-procedure instructions and to...

Patient Scheduling Representative - Gastroenterology (Per Diem) Waterville, ME Apply Job Description Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are offering an opportunity for a Patient Scheduler to join our team. The Patient Scheduler is responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. The ideal candidate is friendly and provides excellent customer service, creating a positive experience for patients. If you excel in providing excellent customer service, enjoy the challenge of connecting with patients and helping them feel heard and supported, this could be an excellent opportunity!​ Job Description: Responsibilities: Responsible for all scheduling activities associated with the treatment of patients Responds to emergent scheduling requests communicating...

Accounts Receivable Resolution Specialist Waterville, ME Apply Job Summary: MaineGeneral Health is looking for our next superstar to join our Accounts Recievable team. This position is responsible processing accurate payor claims to ensure timely reimbursement, and resolves denials of payment and incorrect payments from insurance carriers Job Description: Prepares bills in the paper and/or electronic format designated by departmental and payer guidelines and transmits appropriately. Prepares, reviews, and edits claims for accuracy and submission to payers as required, ensuring proper diagnosis and procedure codes.  Reviews and resolves claim rejections, denials and appeals and issues, prepares secondary and tertiary claims as required.  Determines and verifies insurance coverage and coordination of benefits to ensure timely billing and follow-up when claims do not process and pay timely. Obtains retro-authorizations as needed and allowed. Prepares and reviews routine billing...

Accounts Receivable Resolution Specialist Waterville, ME Apply Job Summary: MaineGeneral Health is looking for our next superstar to join our Accounts Recievable team. This position is responsible processing accurate payor claims to ensure timely reimbursement, and resolves denials of payment and incorrect payments from insurance carriers Job Description: Prepares bills in the paper and/or electronic format designated by departmental and payer guidelines and transmits appropriately. Prepares, reviews, and edits claims for accuracy and submission to payers as required, ensuring proper diagnosis and procedure codes.  Reviews and resolves claim rejections, denials and appeals and issues, prepares secondary and tertiary claims as required.  Determines and verifies insurance coverage and coordination of benefits to ensure timely billing and follow-up when claims do not process and pay timely. Obtains retro-authorizations as needed and allowed. Prepares and reviews routine billing...

Customer Service Representative - Accounts Receivable, Per Diem Waterville, ME Apply Job Description Summary: Are you an experienced Finance or Health Care Revenue Cycle wizard with a passion for problem solving and talking with a diverse group of people? MaineGeneral Health is looking for its next Customer Service superstar! This position is responsible for handling patient billing issues and resolutions. This may include setting up payment arrangements, providing price estimates, calling for collections and facilitating initial care concerns all while providing an exceptional patient experience. This team is incredibly supportive of one another and enjoys collaborating on problem solving, lean projects, and improvement initiatives. They are always willing to jump in and help with questions or concerns. The department leader is focused on staff engagement and eliminating barriers and obstacles so her staff can be successful. Sound like a great fit? If so, please submit your...

Patient Service Representatitve- Maine Dartmouth (Colby College location) Waterville, ME Apply Job Summary: If you are a Medical Assistant either by certification or work experience we want you to join our team! As an MA in our organization, your work will be valued by our medical staff, other MAs and many other team members of the medical practice. Working together to best meet our patients’ needs is what we are all about! From flexible part-time roles to full-time set schedules with health care benefits, MaineGeneral Health can support you! If this sounds like a place for you, you are just a few clicks away from a career that offers you a sense of belonging, pride and personal satisfaction. Job Description: What you will have: Positive attitude and team-oriented!   Proficiency in a suite of Microsoft Office applications and multiple computer applications Ability to work independently, effectively manage time and multiple priorities, and problem solve within a team...

Patient Scheduling Representative - Eye Center Fairfield, ME Apply Job Summary: Are you friendly and organized? Do you enjoy problem solving and thrive in and environment with a variety of work? If you answered yes, we have a career opportunity for you! We are currently seeking a Patient Scheduling Representative to join our busy and growing practice at MaineGeneral Health Eye Center. As a Scheduler, you will be responsible for patient related activities, which include patient scheduling, patient check-in, checkout, insurance verification and referrals. Job Description: Schedules appointment times using computerized scheduling programs. Communicates with medical and clinical staff to ensure availability of facilities and staff and intake preauthorization's at time of scheduling. Communicates with patients and/or their families, as permissible, and to confirm appointments. Intakes demographics, insurance information and verification, and referrals as necessary for all scheduled...

Practice Administrator - Oakland Family Medicine Oakland, ME Apply Job Summary: MaineGeneral Health is seeking an experienced Practice Administrator to join our primary care team at Oakland Family Medicine. This position will work closely with physician, nursing staff and support staff to direct, lead and oversee the day to day operations of the practice. The Practice Administrator will also assist in long term planning, project development, and supporting the team in providing top-notch patient focused care. Successful candidate will have prior medical office management experience, demonstrate professionalism, and have strong leadership skills. This requires someone who is mission driven and can define and drive your team’s strategy. Must love to mentor, provide leadership and professional guidance, and comfortable to roll up their sleeves and get the job done! Job Description: Key Duties & Responsibilities Works closely with Service Line Director in developing specific...

Patient Service Representative - Maine Dartmouth Geriatric Medicine Augusta, ME Apply Job Summary: MaineGeneral Health Patient Service Representatives (PSR) are the pillars of our practices. Each PSR acts as a patient advocate, access specialist and service coordinator. Ensuring the needs of our patients, family members, medical personal and administrative staff are met. You develop strong and sometimes lifelong relationships with individuals in your community; providing care and support in some of the most significant times of their lives. What makes a great PSR? Would YOU make a great PSR? Do you have an innate sense of empathy? Experience in customer service? A talented PSR can come from a variety of previous experiences; from medical office, to teaching, to retail, and direct patient care and many other roles. MaineGeneral Health PSRs often have variety of roles and responsibilities. Your day will never be boring! You will schedule appointments, collect insurance...

Patient Scheduling Representative - Imaging(MRI) Augusta, ME Apply Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are offering an opportunity for a Patient Scheduler to join our team. The Patient Scheduler is responsible for patient related activities, which include patient scheduling, patient check-in, checkout, basic charge reconciliation and follow up activities. The ideal candidate is friendly and provides excellent customer service, creating a positive experience for patients. If you excel in providing excellent customer service, enjoy the challenge of connecting with patients and helping them feel heard and supported, this could be an excellent opportunity Job Description: Responsible for all scheduling activities associated with the treatment of patients Responds to emergent scheduling requests communicating with providers,...