3055 jobs found

The Patient Experience Coordinator reports to the Chief Medical Officer / Vice President of Medical Affairs.  Serves as a resource and liaison between the patient and their family, the hospital, and the community it serves.  Will be responsible for managing communication between patients, family members, care providers, and the hospital for resolution of concerns or grievances.  Provides service recovery for patients/patient representative with a physician related complaint or concern by meeting with the patient/patient representative to gather facts and specific information related to the complaint or concern.  The complaint or concern will be provided to the appropriate administrator for handling; an incident report may be initiated.

The primary purpose of the Medical Office Assistant position is to provide support with the daily activities of the clinic including answering phones and routing calls, scheduling appointments, patient referrals, greeting and registering patients. Responds to requests and questions from hospitals, patients and referring physician offices. Assists with billing and record retention activities. Qualifications High school diploma or GED required; Associate degree preferred.  Two (2) years of progressively responsible clerical experience, including receptionist and scheduling duties required.  Experience in medical office setting including some billing preferred.  Computer skills (proficient w/MS Office & experience w/electronic registration and medical record systems) and excellent customer service skills required.  Ability to multi-task and to effectively present information in one-on-one and small group situations.  Bilingual (Spanish, Portuguese, or French) preferred.

We are looking to bring another member in to join our healthcare team! The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience! The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. Submit an application before the deadline closes! Qualified applicants will be considered and contacted after the deadline. This position is located in Louisville, KY. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of...

The Interventional Radiology department at UK Healthcare is seeking a Patient Services Coordinator. This position will operate as a front-line customer service representative, and will be responsible for scheduling interventional radiology exams, including confirming all necessary data needed to properly identify patient billing information. The selected candidate will also perform the required billing in order to maintain compliance with institutional, state, and federal practices and assist with the completion of pre-authorizations for some radiology exams. The Patient Services Coordinator will serve as a liaison between Interventional Radiology, patients, personnel, and other relevant departments, and will display strong customer service skills as well as personal accountability and initiative. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof...

This position is key in coordinating patient care across several multi-disciplinary clinics. This position will use communication and organizational skills to facilitate the multidisciplinary coordination of effort necessary for quality patient care/satisfaction by partnering with physicians, clinical and front desk staff, and other departments to achieve the desired outcome for patients/families. The primary job functions of this position will be to schedule procedures and surgeries for various oncology specialists as well as obtain insurance authorizations for the services. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the...

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stock clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK HealthCare values for service excellence. This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an approved...

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stock clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK HealthCare values for service excellence. This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an approved...

The Ophthalmology department is seeking an Ophthalmic Assistant for their Central Baptist location. The Ophthalmic Assistant – Non-Certified is the entry level position for those wishing to gain ophthalmic technician experience. We want to be the preferred provider for subspecialty ophthalmic eye care and optometry, and will train you, on the job, in the various skills and diagnostics required to appropriately care for our patients. We encourage continuing education and eventual certification for our ophthalmic technicians. This position is expected to demonstrate excellence in customer service, greeting patients in the waiting room and bringing them into the clinic for initial intake and preliminary testing. This position will learn and eventually demonstrate a basic knowledge of the various diagnostics that are used in our practice. In addition, as part of the clinical team, this position will help maintain adequate supplies in the clinic in patient rooms and procedure rooms....

Clinically competent certified/registered Medical Assistant (MA) is responsible for day to day care of high acuity patient population and/or works in collaboration with clinic supervisors who have over 10 MAs/CST IIIs in their clinic to orient, and train new MA staff. Assists in the creation of programs and processes to enhance the role of the MAs / Techs. Assists in the development of initiatives to improve clinical outcomes reliant on unlicensed assistive personnel role. The Medical Assistant Advanced will work collaboratively with all members of the healthcare team to ensure high quality service and excellent outcomes. The MA Advanced will communicate with many members of the healthcare team and beyond representing UKHC and their specific clinic in a positive way and follow UK HealthCare behavioral expectations for service excellence as well as demonstrate our Living DIReCT values. IEBC (Internal employee being considered) This position has been identified as supporting UK...

The Patient Services Coordinator will work at the front desk in the majority of clinics. This position acts as a contact for patients, visitors, vendors, and the community at large accessing services of the College of Dentistry via telephone contact, face-to-face encounters, and daily appointments. Welcomes all patients/family members/others to clinic in a friendly manner. This position is responsible for the check in registration of patients. Duties include: obtaining demographics, verification of coverage and annual documentation of forms as required as well as scheduling of appointments. The successful candidate will maximize patients’ financial coverage through proper registration and verification of benefits. Collect co-pays and amounts due at time of service. Answer basic insurance coverage questions. Process and maintain registration information in the electronic health record. Screens and directs incoming calls. As part of the front office staff this position will also...

This position is located off-campus, at the UKY Polk-Dalton clinic in Lexington, KY The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious...

The Central Sterile Supervisor/UKHC is primarily responsible for facilitating the delivery of patient care through preparing, planning, and providing instrumentation to preoperative services. Responsible for decontamination, correct assembly, and sterile processing of all instrumentation used in the operating rooms. Maintains cleanliness of department and materials management as needed. Must have thorough knowledge of regulatory standards for universal precautions, sterilization methodologies, and regulatory standards for biological monitoring. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series...

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate,...

The Patient Services Coordinator is responsible for scheduling of Interventional Radiology exams and confirming all necessary information needed to properly perform and identify billing information needed to maintain compliance with institutional, state and federal practices. This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. Start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stock clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK HealthCare values for service excellence. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment...

The Comprehensive Breast Care Center is seeking a Medical Assistant (MA). This position will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults . The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of...

The department of Ophthalmology is seeking an Ophthalmic Assistant for their Pikeville location. The Ophthalmic Assistant – Non-Certified is the entry level position for those wishing to gain ophthalmic technician experience with UK Advanced Eye Care. We want to be the preferred provider for sub-specialty ophthalmic eye care and optometry, and will train you, on the job, in the various skills and diagnostics required to appropriately care for our patients. We encourage continuing education and eventual certification for our ophthalmic technicians. This position is expected to demonstrate excellence in customer service, greeting patients in the waiting room and bringing them into the clinic for initial intake and preliminary testing. This position will learn and eventually demonstrate a basic knowledge of the various diagnostics that are used in our practice. In addition, as part of the clinical team, this position will help maintain adequate supplies in the clinic in patient...

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate,...

The Patient Services Coordinator/UKHC will work closely with the Patient Services Coordinator Senior assisting with front end coordination and intake pertaining to the patient visit. This includes problem solving, delegation, scheduling coordination of care for appointments, handling specialized services within the clinic and performing other staff duties to ensure optimum clinic operations. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.

The UKHC Sports Medicine Clinic seeks a Patient Services Coordinator who will serve as a point of contact for managing physician schedules and responding to patient requests. Responsibilities for this position include: optimize physician clinic schedules, communicate with referring physicians, schedule patient appointments, coordinate complex care, triage and respond to patient phone calls in a timely manner, provide patient education and support, navigate electronic health record systems, process physician orders, obtain and manage patient records, ensure insurance pre-authorizations for procedures, schedule tests and track results. This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an...