Customer Service:
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Ensures excellent customer service.
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Provides quality group exercise classes to the members.
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Enrolls new members, documents member usage, greets and tours guest and prospective members.
Fitness Testing:
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Provides accurate fitness assessment of each new member.
Orientation:
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Assures each member receives a comprehensive explanation of test results, the opportunity for goal setting, teaching proper equipment usage and self- monitoring technique.
Supervising/Member Retention:
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Responsible for ongoing monitoring of safe use of equipment & spotting members.
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Writes weekly notes to members.
Office Operation
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Performs front desk operations and clerical duties to include handling phone calls, making appointments, point of sale operation, and completing member files.
Cleaning:
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Maintains orderly facility and cleans equipment.
General:
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Must be thoroughly knowledgeable regarding all wellness center programs and policies.
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Performs other duties requested by Director while demonstrating a willingness, ability and team spirit to provide optimal customer service.
**Requirements:**
* High school diploma or equivalent; required.
* National personal trainer / group exercise certification; preferred.
* Knowledge and skills needed to serve a variety of populations; required.
* CPR certification; required.
* Excellent interpersonal skills; required.
* Must be non-smoker and lead a wellness lifestyle.