**This position is located in Roanoke, VA at Carilion Clinic Parkview. This position is not a work from position**
This position is eligible for a bonus when successful candidate meets applicable guidelines
This position is full time working the day/evening/night shift with every other weekend and rotating holidays
If you want to learn more about being a Virtual Monitor Tech at Carilion or hear testimonials from current Virtual Monitor Techs, please watch this VIDEO .
This position contributes to the mission of Carilion Clinic by providing cardiac monitoring and virtual sitting services for patients cared for at Carilion Roanoke Memorial Hospital. The clinical operation of centralized telemetry takes place 24/7/365 at the Virtual Operations Center, designed to assist nurses and physicians in providing quality patient care. The virtual monitoring technician works with a diverse team of specialized technicians in this remote patient-centered care environment. The virtual monitoring technician II is primarily responsible for 1-the continuous ECG monitoring of patients cardiac rhythm by: responding to all alarms detected; identifying cardiac arrhythmias; reporting significant events; tracking patient activities; documenting abnormalities; and producing cardiac rhythm reports, and 2-secondarily, may perform continuous video monitoring of patients for any potential safety risks, and providing immediate intervention via direct communication into the patient room as well as to unit nursing staff.
Assures continuity of patient care.
Responds to all monitoring alarms, Identifies abnormalities, interprets cardiac arrhythmias, triages actionable events, evaluates trends, notifies the nurse according to alarm management protocols, adjusts alarm parameters per procedural guidelines, and documents significant occurrences for the medical record.
Ensures safe patient monitoring by: ensuring alarms are kept on with appropriate limits in accordance with Clinical Alarm Standards; responding immediately to life-threatening arrhythmias notifying the appropriate response team within 1 minute; recognizing changes in ST segments, QT intervals, SpO2 waveforms, and BP measurements immediately communicating abnormal findings to the nurse; following Leads Off protocol documenting patients whereabouts throughout the monitoring period. Continuously observes cardiac monitor and patient status for assigned Cardiac monitored patients.
Interprets cardiac rhythm with strips at defined intervals and documents in Electronic Medical Record per departmental policy.
Documents any changes in rhythm with strips and reports immediately reports changes to licensed staff.
Maintains shift documentation, keeps monitoring team informed of patient’s cardiac rhythm activities, provides unit hand-off report before leaving the monitoring station.
Provides virtual observation of identified at-risk patients under the supervision of a registered nurse, with the primary purpose of keeping the patient safe.
Provides verbal redirection to patients as needed.
Documents in the electronic medical record per policy, procedure, and guidelines.
Notifies appropriate inpatient staff, in real time, of changes in patient condition or behavior, accidents, incidents, or any other observed events of concern.
Actively observes and maintains an uninterrupted line of sight with the patient at all times.
Maintains patient safety at all times.
Education: HS diploma or equivalent education required.
Experience: One year of related experience preferred.
Licensure, certification, and/or registration: Cardiac rhythm analysis technician (CRAT) offered by Cardiovascular Credentialing International preferred. Cardiac Monitoring course or successfully challenge (if eligible). Must successfully complete Annual Cardiac Monitor Assessment. AHA BLS-HCP required within 60 days of hire.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Must complete Basic computer skills and knowledge of word processing and spreadsheet software preferred.
***Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Below are our core values that we strive to embody and expect of all our team members:
Collaboration: Working together with purpose to achieve shared goals.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Courage: Doing what’s right for our patients without question.
Curiosity: Fostering creativity and innovation in our pursuit of excellence.