Responsibilities are as follows:
Design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.
Working with more senior technical staff to develop proposals that consider alternatives and business case, and gaining needed institutional approvals.
Regularly reviewing applications and making modifications and/or updates to ensure currency and functionality within established environment.
Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites.
Producing and maintaining documentation such as system requirements, designs, resource inventories, and plans.
Providing technical and project leadership to other staff members, demonstrating initiative, and working independently as needed to accomplish responsibilities.
Working across departmental organizations gaining consensus of stakeholders.
Interfacing with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
Acting as a liaison to Mayo departments and vendors to adequately support the division’s computing systems.
Interfacing routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.
Providing 24/7 on-call support.
OR, Associate’s degree and 5 years’ professional experience in technical development. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.