Patient Navigator- DHI Bariatric

  • University Hospitals
  • Cleveland, OH, USA
  • Feb 14, 2020

Job Description


Provides assistance, support for Bariatric customers guiding them in identification, navigation of services and resources available within UHHS and in the community. Develop effective working relationships with physicians, nurse practitioners, and other service providers. Provide competent, efficient and caring services to Nutritional Health and Bariatric Surgery Customers. Coordinates interdisciplinary functions of medical and ancillary services to meet needs of Nutritional Health and Bariatric Surgery customers. Initiate and Maintain positive relationships with patients, customers. Takes responsibility for self development and supports a learning environment. Demonstrates commitment to the mission and values of UH and the Digestive Health Institute. Assist customers with navigation and verification of insurance coverage. Occasional travel to Bariatric Clinic Sites. High School Diploma or GED equivalent Required Bachelors degree preferred. Required experience 1 or more years of patient facing or customer service experience in a clinic or hospital based setting. Demonstrated knowledge of commercial or government insurance products. Preferred experience 3 or more years of providing navigational services support within healthcare systems, previous experience with insurance verification and explanation of services. Prefer previous financial counseling or application of commercial or government insurance products.Qualifications

High School Equivalent / GED Bach preferred. 3 yrs providing naviga serv support in healthcare, exper with ins verif, explan of servs, fin counseling, app of commercial74138253.jpg