Assist with oversight of activities of direct reports
Conducts annual performance evaluations and provides feedback
Assists with interviewing of employees
Distribution and Transportation:
Assists with assuring accurate and efficient transportation of lab-related supplies, equipment and specimens
Assists with assuring all laws and regulations are followed in the transportation of laboratory specimens
Assists with assuring all applicable staff attend defensive driving classes
Specimen Handling & Processing:
Assists with assuring all laboratory staff are properly trained regarding regulatory guidelines in handling/processing of laboratory specimens.
Assists with assuring all laboratory staff are properly trained in patient identification and labeling of all specimens
Communication:
Effectively communicate with all NMHS staff, patients, their family members and customers
Customer Service
Assists with assuring all direct reports are properly trained in AIDET and attend CARES training.
When necessary, assures proper service recovery is done for patients and/or caregivers.
Answers telephone in an polite and efficient manner
Employee Relations:
Works as part of a team with all Pathology and NMHS employees
Reporting/Recordkeeping:
Assists with assuring department testing, applicable to their area, is reported in an accurate and timely manner
Assists with monitoring and reporting of department Performance Improvement initiatives
Assists with assuring all appropriate documentation of all required instrument monthly maintenance and quality control
Education:
Coordinates training standards and schedules for all direct reports
Participates in continuing education programs to maintain and expand skills
Stays abreast of regulatory changes
Regulation
:
Adheres to NMHS/NMMC Policies/Procedures/Guidelines
Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards
Job Knowledge:
Bachelor’s Degree in Medical Technology, Clinical Laboratory Science, Biological Science or related field; required
ASCP Certification as a Medical Laboratory Scientist, required
Minimum of 4 years laboratory experience as a Medical Laboratory Scientist/Technologist; required by College of American Pathologists (CAP) for supervisors of Blood Bank, Hematology, Chemistry, and Microbiology; preferred for other Medical Technologist, Supervisor positions
Valid Mississippi Driver’s License and acceptable driving record/history; preferred
Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required
Good organizational and communication (written and verbal) skills; required
Knowledge of and appropriate handling of biohazardous specimens; required
About North Mississippi Health Services
North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics. NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality.