Team Leader

Job Description

Responsibilities:
  • Performs specific cleaning duties of assigned areas in accordance with Standard Operating Procedures of the Environmental Services Department
  • Performs job duties as assigned while demonstrating willingness, ability, and team spirit to provide optimal customer satisfaction.
  • Assists with orientation/in-service and attends, demonstrates, and participates in required in-services, performance improvement activities (including EXCEL), and other educational programs
  • Provides training in all facets of cleaning to new employees and motivates other employees where needed or requested by supervisory personnel.
  • Assists management team oversee the responsibilities of the Environmental Services Department
  • Assists with managing the Teletracking bed board and assigned beds as needed
  • Assists with managing a shift as needed
  • Assists with huddles/starting/ending a shift as needed
  • Assists with Surfacide cleans as needed

Team Work:
  • Never say “That’s not my job:” improve everything I do
  • Work with co-workers of every department to make NMHS better for the patients and their families
  • If you see a spill or trash, take ownership of it and clean it up
  • Work as a team with EVS to ensure that every area is cleaned at a high level daily

Clerical:
  • Complete daily/weekly detail sheets
  • Log in/out of Teletracking with pager number
  • Log in/out of Teletracking for lunch/break

Customer Service:
  • Ensures excellent customer service
  • Responds to management and internal departments in a timely manner
  • Locate and define new process improvement opportunities
  • Provides support to co-workers and other departments as required/requested
  • Follow AIDET and High Profile Cleaning during every patient cleaning interaction

Budget:
  • Ensure that supplies are used appropriately at all times.

Regulation :
  • Adheres to NMHS behavioral standards
  • Adheres to NMHS/NMMC Policies/Procedures/Guidelines
  • Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues
  • Adheres to all HIPAA regulations
Job Knowledge
  • High School Diploma, GED or Equivalent; required
  • EVS experience; preferred
  • Customer service experience; preferred
  • Chemical/SDS knowledge; preferred
  • Excellent organizational and communication (verbal and written) skills; preferred
  • Excellent interpersonal skills; preferred
  • Good initiative and time management skills; preferred
  • Must complete EVS related training during initial training and annually thereafter
  • Must complete hospital based training annually as assigned