Job Description
Shift: 40 hrs. per week, 6:30 AM - 4:30 PM, rotating weekends
Job Summary
The Cook role is responsible for the preparation of all meals related to both hot and cold items, including deserts for patient services, cafeteria, Pink Tea Room, catering and doctor lounges. Patient hot meals are prepared under the “cook to order” room service delivery system. The Cook has the responsibility to ensure that all entrees are heated to proper temperatures in a 20 minute time frame and that the sanitation of the equipment and work areas are maintained according to Health Department codes. There is no access to patient health information.
Qualifications
- High School diploma or GED preferred
- Previous experience in food service desired
- Excellent customer service skills
- Ability to stand and walk for long periods of time
- Follow the compliance and standards required by food/beverage regulations outlined in the facility manual
- Ensure compliance with all sanitation and safety requirements
- Effectively communicate with all staff
Essential Physical Requirements
- Must possess full range of body motion to pass basic FIT test for position to include standing, bending, stooping, and sitting for extended periods of time.
- Must be able to lift and carry up to 50 pounds.
- Stand and walk for most of the day.
- Must be able to withstand heat and temperature changes while going in and out of refrigerated or freezer areas.
Job-Specific Standards
The level of performance must be measured by Customer Feedback, Documentation and Observation.
- Follow “Meal Delivery” guidelines outlined in facility manual
- Follow” Utility” guidelines outlined in facility manual
- Delivers the tray to the patient in a friendly, helpful, courteous manner, according to the trained script.
- Fills supplies when needed
- Serves customers, staff and patients with efficiency and in a courteous manner
- Records and files temperature on hot food items for each meal as required
- Consistently ensure items are stocked when needed
- Always ensure proper sanitation in areas in accordance with regulations
- When assigned properly sets up dish machine, checking soap, rinsing solution and filling tanks.
- Always scrapes trays using disposable gloves, carefully checks trays to ensure that flatware and paper is not sent through disposal
- Ensure set up for menu items are accurate and stocked
- Ensure cafeteria tables, chairs and food area is clean
- Assist with restocking when needed
- Promptly report hazard and unclean areas
- Assist with receipt reconciliation, cash drawer count and correct handling of sales when assigned
- Perform other duties as assigned
Reports To
- Food Service Supervisor, Director of Food Service
Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women’s and Children’s; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention. While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff.
Awards
American Heart Association & American Stroke Association
- Get With The Guidelines Stroke Gold Quality Award
American Diabetes Association
- Diabetes Center Recognition Award
The Joint Commission
- Primary Stroke Center designation
American College of Surgeons’ Commission on Cancer
- Certified Community Cancer Program
Blue Cross Blue Shield (Blue Distinction)
- Distinction Center+ for Hips and Knees & Maternity Care
PNC
- Excellence in Healthcare Award for Quality of Care
Charlotte Business Journal (4 consecutive years )
- Healthiest Employers of Greater Charlotte Award
Healthiest Employers (2 consecutive years)
- Top 100 Healthiest Workplaces in America
Hospital Consumer Assessment of Healthcare Providers & Systems
- Top 13 Acute-Care hospitals in North Carolina
Healogics
- Center of Distinction & Center of Excellence Awards
