Job Description
JOB SUMMARY
Works under the supervision of a Director. Develops, implements, and oversees workplace health and safety programs to prevent injury and illness in employees. Helps ensure contracted companies have compliance with OSHA and other regulatory bodies. Coordinates with community partners to offer services provided in the clinic. Supervises employees who provide services including phlebotomy, biometrics, audiograms, and other screenings, as well as health coaching, clinic visits, and other services. Oversees daily clinic operations, ensuring financial stability and quality patient care while managing staff, implementing policies and ensuring compliance with healthcare regulations.
Directs the design and implementation of occupational medicine service offerings that support the needs of local businesses and workers. Maintains working relationships with local industries to ensure current issues are addressed and the needs of the working community are met. Analyzes occupation related costs and case data, reports trends and status to management. Develops programs, guidelines, and standards for occupational service delivery that support the organization’s overall strategy.
ESSENTIAL FUNCTIONS
- Provides support for employees while at the clinic and also while on location of services.
- Monitors productivity and provides feedback to employees and Director.
- Facilitates clinic growth.
- Communicates with companies to clarify requirements, resolve issues, and ensure great customer service.
- Maintains accurate and up-to-date records of contracts, invoices, finances.
- Involved in entire Human Resources process (hiring, discipline, coaching and feedback etc).
- Develops employee competencies and orientation. Provides training, education, and support to team members.
- May participate in direct customer care when necessary.
- Develops and reviews policies and procedures.
- Ensures regulatory compliance.
- Monitors customer satisfaction and quality indicators.
- Evaluates employee performance.
- Manages employee schedules and time keeping.
- Responsible for budget of clinic.
- Involved in clinic development and process improvements.
- Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
- Other duties as assigned. This list is non-exhaustive.
Qualifications
- Education
- College degree required with emphasis in business and/or healthcare
- Licensure
- None.
- Certifications required
- See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
- Experience
- 5 or more years of leadership experience preferred
Schedule
Campbell County Health includes Campbell County Memorial Hospital, a 90-bed acute care, community hospital; Campbell County Medical Group with nearly 20 clinics; The Legacy Living & Rehabilitation Center long-term care center and the Powder River Surgery Center. We are certified as an Area Trauma Hospital by the State of Wyoming. Almost 80 physicians, physician assistants and nurse practitioners in over 20 specialties are committed to your wellbeing right here at home. If you haven’t visited us lately, we urge you to get to know us again. Our physicians, nurses and staff are committed to giving you the very best experience possible.
Awards
American College of Cardiology NCDR ACTION Registry Silver Award
Campbell County Health (CCH) has received the American College of Cardiology’s NCDR ACTION Registry Silver Performance Achievement Award for 2017. CCH is one of only 105 health care organizations nationwide to receive the honor.
American Heart Association’s Mission: Lifeline® EMS Bronze Level Recognition Award
Campbell County Health's Emergency Medical Services department earned the 2016 American Heart Association’s Mission: Lifeline® EMS Bronze Level Recognition Award for implementing improved measures for treating patients who experience severe heart attacks. Every year, more than 250,000 people experience a ST-elevation myocardial infarction (STEMI), a type of heart attack caused by a complete blockage of blood flow to the heart that requires timely treatment. The EMS recognition program recognizes emergency responders for their efforts in improving STEMI systems of care and improving the quality of life for these patients.
CMS HCAHPS Star Rating
The Centers for Medicare and Medicaid Services (CMS) released their first HCAHPS Star Rating for hospitals in July for the period October 1, 2014-September 30, 2015. The Star ratings were developed to provide consumers an easy way to compare hospitals and spotlight excellence in healthcare quality. Campbell County Memorial Hospital achieved 4 stars out of 5 for inpatient experience. Overall, CCMH received a 3-star ranking, which reflects quality of care and patient experience together.
National Rural Health Association
Campbell County Health’s Campbell County Memorial Hospital (CCMH) was named one of the Top 20 Rural Community Hospitals in the country in 2017. The Top 20 Rural Community Hospitals, including CCMH, scored best among Prospective Payment System hospitals on iVantage Health Analytics’ Hospital Strength Index™. The rankings were recently announced by the National Rural Health Association (NRHA).
