3 healthcare jobs found in collinsville

Reviews, analyzes, and evaluates healthcare business systems and user needs. This position formulates solutions to coordinate with overall healthcare systems, business systems, and Information System strategies. Has knowledge of commonly-used concepts, practices, and procedures within healthcare. Performs a variety of tasks to support healthcare systems and their users. Formulates and defines systems scope and objectives for complex projects involving healthcare or business systems through research and fact-finding combined with an understanding of applicable business systems and industry standards.

Reviews, analyzes, and evaluates healthcare business systems and user needs. This position formulates solutions to coordinate with overall healthcare systems, business systems, and Information System strategies. Has knowledge of commonly-used concepts, practices, and procedures within healthcare. Performs a variety of tasks to support healthcare systems and their users. Formulates and defines systems scope and objectives for complex projects involving healthcare or business systems through research and fact-finding combined with an understanding of applicable business systems and industry standards.

Location: Collinsville, IL  Job Summary:   Under minimal managerial guidance of the Corporate Director of IS, the IS Service Desk Supervisor is responsible for direct oversight of the IS Service Desk operations and a team of 5-8 employees. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user incident requests and service requests, including the monitoring, tracking, and coordination of IS Service Desk. Directly responsible for employee engagement, reporting processes and budget. Develop standard operating procedures to support maximum productivity, service quality, compliance, client satisfaction and technology support expansion.